Front Office Associate - Luxury Hotel in Nusa Dua, Bali

Join Mahogany Hotel Nusa Dua, a premier luxury destination in Bali, as a Front Office Associate. This role is perfect for hospitality professionals who thrive in dynamic environments, delivering exceptional guest experiences while maintaining seamless front desk operations. As a Front Office Associate at Mahogany Hotel Nusa Dua, you'll be the first point of contact for our guests, ensuring their stay is nothing short of extraordinary. Located in the picturesque Nusa Dua, you'll be part of a team that sets the standard for luxury hospitality in Bali.

In this role, you'll handle check-ins and check-outs, manage guest reservations, and provide information about the hotel's amenities and local attractions. You'll also assist with room assignments, handle guest inquiries, and ensure all front desk procedures are followed accurately. This is a fantastic opportunity to work in a world-class hotel, contributing to a guest experience that is both memorable and flawless.

📋 Tanggung Jawab Pekerjaan

• Handle guest check-ins and check-outs efficiently and professionally
• Manage guest reservations and room assignments
• Provide information about hotel amenities, local attractions, and services
• Process payments and manage guest accounts
• Ensure all front desk procedures are followed accurately
• Assist with guest inquiries and special requests
• Maintain a clean and organized front desk area
• Collaborate with other departments to ensure a seamless guest experience

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in front office or hospitality roles
• Proficient in using hotel reservation systems such as PMS (Property Management System)
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Strong organizational and problem-solving skills
• Familiarity with local regulations and industry standards
• Fluent in English, both written and spoken
• Ability to work shifts including weekends and holidays

🛠️ Keahlian

Lowongan Terkait