Client Operations Administrator - International Coaching Business

Join Katie-Jeyn Romeyn International, a dynamic and rapidly growing international coaching business, where your administrative expertise will directly contribute to transforming lives. As a Client Operations Administrator, you’ll play a pivotal role in ensuring smooth operations and client satisfaction in our vibrant office in Canggu, Bali. You’ll be part of a team that is passionate about helping individuals and organizations reach their full potential.

In this role, you’ll handle a variety of administrative tasks, from managing client schedules and communications to coordinating with our global team. You’ll use tools like Google Workspace, Zoom, and Trello to streamline processes and ensure everything runs like clockwork. This is your chance to grow within a supportive environment where your contributions are valued and recognized.

📋 Tanggung Jawab Pekerjaan

• Manage client schedules and appointments using Google Calendar and Zoom, ensuring seamless coordination with our international coaching team.
• Handle client communications, including emails, calls, and messages, using Google Workspace and other communication tools.
• Coordinate with the marketing team to ensure smooth execution of client onboarding and follow-ups.
• Assist in the preparation and distribution of client materials, such as coaching plans and progress reports.
• Maintain and update client databases using tools like Trello and Airtable, ensuring accurate and up-to-date information.
• Maintain office supplies and equipment, ensuring a well-organized and functional workspace.
• Support the team in organizing and participating in team meetings, workshops, and events.
• Assist in the preparation of reports and documentation for internal and external use.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Administrative Science, or a related field.
• Minimum of 2 years of experience in administrative roles, preferably in an international or coaching environment.
• Proficient in using Google Workspace, Zoom, and other communication and project management tools.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills, with the ability to work well in a team.
• Fluent in English, both written and spoken.
• Ability to work in a fast-paced, dynamic environment.
• Willingness to travel occasionally to support our international team.

🛠️ Keahlian

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